REMOTE SUPPORT

Online support is the latest in computer support technology. The beauty of this service is that you do not have to take your machine to a physical shop. No unplugging, lifting or disturbing your set up. Many problems can be fixed in this fashion. You will be able to sit back in your easy chair while we do the work.

The cost benefits will be tremendous compared to taking your machine to a physical shop. During your repair session, you will be able to watch all the magic as it is being performed by our expert support team. The repairs will be done right in front of your eyes without ever having to move your machine. You will be able to take back control of your system at any time and since our remote support system uses encryption, your system remains secure at all times. Once we leave your computer, the software will permanently remove itself from your system. We cannot reconnect unless you want us to.

Contact us at 704-469-7733 and speak with one of our techs. We will issue you a user name and password in no time! We accept payment through Visa, Mastercard and American Express.

To proceed with Remote Support session, please CLICK HERE

Remote Support Information / Warranty

In-Shop Time to Complete Service Request
Hourly Charge? NO 10 Mins - 1 Hrs
FREE Diagnostic / Evaluation? YES ! 10 Minutes
Labor Warranty 24 Hrs-30 Days Not Applicable
Minimum Charge $ 45.00 Not Applicable

WHY US?

  1. Local and Trusted

    Proud to be a trusted part of the community, serving local customers with dedication and care. We have been in business since 2005 in the same neighborhood, in Charlotte NC.

  2. Expert Technicians

    Highly trained and certified professionals with over 20 years of combined experience in diagnosing and repairing all types of computers. Apple, Windows, and more.

  3. Free Diagnostics

    No hidden fees. We provide upfront quotes and only proceed with your approval after the diagnostic is complete. No approval? No worries – you simply pick your computer back up, and you pay zero fees, even if you declined the repair!

  4. Fast Turn Around Time:

    We understand the importance of your device. Most Repairs are completed within the same day or next business day. This does not apply if your part needs to be special ordered – that may take 1-5 business days.

  5. Warranty on Repairs

    We stand by our work with a repair warranty for peace of mind. Most repairs come with 30 days and up to 1 year warranty depending on the service.

  6. Comprehensive Services

    From hardware repairs to virus removal, software troubleshooting, and data recovery – we’ve got your covered. All brands all operating systems, all custom-built computers and devices are accepted.

Computer Repair and IT Support Services
We’re a 24/7, Cost Efficient Tech Repair Services for You!
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ALL BRANDS ALL OPERATING SYSTEMS SERVICE CENTER WITH SAME DAY SERVICE