Remote Support Services

Online support is the latest in computer support technology. The beauty of this service is that you do not have to take your machine to a physical shop. No unplugging, lifting or disturbing your set up. Many problems can be fixed in this fashion. You will be able to sit back in your easy chair while we do the work.

The cost benefits will be tremendous compared to taking your machine to a physical shop. During your repair session, you will be able to watch all the magic as it is being performed by our expert support team. The repairs will be done right in front of your eyes without ever having to move your machine. You will be able to take back control of your system at any time and since our remote support system uses encryption, your system remains secure at all times. Once we leave your computer, the software will permanently remove itself from your system. We cannot reconnect unless you want us to.

Contact us at 704-469-7733 and speak with one of our techs. We will issue you a user name and password in no time! We accept payment through Visa, Mastercard and American Express.

To proceed with Remote Support session, please CLICK HERE

Remote Support Information / Warranty

In-Shop Time to Complete Service Request
Hourly Charge? NO 10 Mins-1.5 Hrs
FREE Diagnostic / Evaluation? YES ! 1 Min-10 Minss
Labor Warranty 24 Hrs-30 Days Not Applicable
Minimum Charge $ 45.00 Not Applicable